Return Policy

General Return Policies

We understand you may have bitter online shopping experience before, that is why we have a great Return Policy for you.

We offer 30 days Full Money Back Return Policy for everything we sell except Indian clothing & Jewelry.

We offer 7 days  exchange or store credit Return Policy for  Indian clothing.

Indian clothing is eligible for exchange or store credit for future purchase only.

Jewelry is not allowed for returns due to hygienic reasons.

Contact our Customer Service to initiate the return process within 48 hours upon receiving your item(s).

If you fail to report with in 48 hours, you loose the privilege to return the product.

Please read return policy carefully before you place the order.

Please send us back the item you have purchased to us in its original new condition with tags, within 7 days of delivery.

Please send the product back only to the address mentioned below:-

Indian Market Place

P.O. Box 597

Mukilteo WA 98275

For queries regarding returns, please send an email at sales@indianmarketplace.net

Please follow this process if you are in a situation to return the product:-

1.     Contact our Customer Service to initiate the return process within 48 hours upon receiving your item(s). If you fail to report with in 48 hours, you loose the privilege to return the product. 

2. Please note that we only accept products in their original condition, and we cannot process any returns that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a return authorization number (RMA ) and please mention that RMA number on the package.

 Terms and Conditions:

All products should be returned in original condition with tags intact as attached in the dress. 

 

 Return Process

1. Submit a return request at Contact Us to Customer Service within 48 hours upon receiving your item(s). If you fail to report with in 48 hours, you loose the privilege to return the product. Please include an explanation and photographs stating the reason for your return.

We reserve the right not to accept the returns without prior approval from our Customer Service.

2. Once our Customer Service has approved your request, please send the item(s) through any shipping company you prefer within 7 days. Please keep the tracking number safe. 

3. All the return item(s) will go through receiving inspections. We will process the refund once receiving inspection approves that product received is in new condition. Once the refund has been processed by us, it usually takes 5-7 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.

All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card with in 5-7 business days.

Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.


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